Your Status
By placing an order through our site, you warrant that:

• You are legally capable of entering into binding contracts; [and]
• You are at least 18 years old;
• [You are resident in one of the Serviced Countries; and]
• [You are accessing our site from that country.]

Please note: Some restrictions are placed on the extent to which we accept orders from specific countries.

Buyer and Sellers Contract
After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Product has been dispatched (the Dispatch Confirmation).

The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.The Contract will relate only to those products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.


Availability and Delivery
Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 28 days from the date of the Dispatch Confirmation, unless there are exceptional circumstances.

You will be responsible for the Products from the time they are delivered to you. Ownership of the product(s) will pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.

Further information regarding delivery can be found here.

Returns and Refunds
Please review all information regarding our refund and return policy through our FAQ page or by reading our Returns Policy.

Returns of non-Brakeburn items (Erroneous Returns)
When returning goods to us, you are responsible for checking the contents of any parcels before returning them to us.

Jackson Distribution LTD, trading as Brakeburn, hold no responsibility for the care or return of any parcels returned to us erroneously. This includes any goods purchased from other retailers or any other personal items.

Due to the volume of returns we receive and process, we do not guarantee that we will be able to locate all Erroneous Returns that are received.

In the instance that we are able to locate an Erroneous Return that has been received by us, we will store any items for a period of 30 days from the date of receipt. If you have not contacted us during this time in relation to the Erroneous Return made, we will presume that the contents of the parcel have been abandoned.

We reserve the right to destroy the contents of any abandoned Erroneous Returns without notice to you.

Whilst we're not required to, we may contact you to notify you that you have returned an item to us erroneously. In these instances, we will take reasonable measures to return the relevant goods to you, however we reserve the right to first require reimbursement for any reasonable costs incurred in us processing, storing, and returning the contents to you.

Import Duty - International Shipping
If you order products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws. Please contact us if your order does not reach you within 10 days so that we can investigate asap.

The price of any products will be as always quoted on our site, except in cases of obvious error.

These prices include VAT but exclude delivery costs, which will be added to the total amount due at the point of purchasing. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a dispatch confirmation.

Our site contains many products, and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch process. If a product's correct price is less than our stated price, we will charge the lower amount when dispatching the product to you.

If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a dispatch confirmation, if the pricing error is obvious, unmistakable or could have reasonably been recognised by you as a mispricing.

Unfortunately, once you have placed an order, it cannot be amended, even to apply a promo code. You will need to cancel the order and place a new one.

We accept payment via Visa, Mastercard, and American Express.

• As a consumer you have a legal right to cancel a Contract with us for goods purchased online or by telephone under the Consumer Contracts Regulations 2013 ("CCR") during a specific time period.
• It is a customer's right to cancel a Contract during the period that begins on the date of dispatch and ends 14 calendar days from the day after the day you receive the products.
• To exercise your statutory right of cancellation, you should contact us , informing us of your decision to exercise your cancellation rights, and by providing us with your details such as your name, address, phone number and email address.
• If you cancel your contract with us in this way, you should return the goods to us, in their original packaging wherever possible, within 14 days of informing us of your wish to cancel.
• Provided you return the full order to us in accordance with the above timescale and process, you will be entitled to a full refund including the cost of delivery at our standard delivery rate. If you return only some of the items from your original order, we will not be able to refund your delivery charge.
• If your order was cancelled before the goods were dispatched, we will aim to process your refund within 28 days from receipt of your cancellation provided you have complied with the conditions set out in this Rights of Cancellation section.
• Your Right of Cancellation does not apply in the case of those products which cannot be returned for hygiene reasons. This includes swimwear (unless the hygiene strip is still in place).
• If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage.

£500 E-Voucher

• Entries must be received between 02/06/2025 - 30/07/2025, entries received after this date will not be eligible
• Entrants must be 18 years or over
• Only one entry per household
• A winner will be chosen at random on 31/07/2025 and will be notified by email shortly after this date
• Winners will be required to provide a valid UK address for the prize
• The prize is non-refundable/ non-transferable and there is no cash alternative

Elliot Brown Watch + £500 E-Voucher Father Days Giveaway

• Entries must be received between 01/06/2025 - 14/06/2025, entries received after this date will not be eligible
• Entrants must be 18 years or over
• Only one entry per household
• A winner will be chosen at random on 15/06/2025 and will be notified by email shortly after this date
• Winners will be required to provide a valid UK address for the prize
• The prize is non-refundable/ non-transferable and there is no cash alternative
  
  

Please note, the following terms apply to all incentives listed below.

• These offers are for online purchases only.
• Exclusions apply, these offers cannot be used on staff purchases or delivery charges.
• The discount applied will be apportioned across all qualifying items (excluded items will not qualify for these discounts, listed above).
• In the event you are provided with a money off code, unless a minimum spend is otherwise stated, you will need to spend 0.01 over the value of the money off code.
• The discount cannot be exchanged for cash and no refund or change will be given.
• Usual delivery times, methods and charges and returns policy apply.
• We reserve the right to amend these terms and conditions and/or discontinue the promotion at any time without liability.
• These promotions are governed by English law and disputes are subject to the exclusive jurisdiction of the English courts.
• The promoter is Jackson Distribution Limited (trading as Brakeburn), 1 Willis Way, Poole BH15 3SS.
  

WELCOME - SIGN UP 20% OFF CODE

The following terms apply to customers who have signed up to our mailing list since XX/XX/2025, and have not yet placed an order.

You must register your email address with us and use this email address at checkout.

The offer can only be used once per customer and will be valid until used.

For more guidance on promotions, please see above

2 for £45 on T-shirts

• For more guidance on promotions, please see above

Spend & Save Discount

• Discounts are automatically applied to the final order value and cannot be combined with other discount codes or promotional offers. Offer is valid for a limited period only.
• For more guidance on promotions, please see above

Blue Light Discount

If you're an NHS worker, police officer or work at other listed qualifying jobs. We offer a 20% off Brakeburn discount for Blue Light Members.

Here's how to do it:

• Your unique discount code will be provided to you via the Blue Light Card website.
• Please refer to the Blue Light website, for detail around discount level and expiry dates by searching Brakeburn.
• Enter the discount code into the promo code box on the shopping bag, or checkout to redeem the discount.
• Each unique code can only be used once per customer.

Your blue light discount can be used on full-price, sale and outlet products across our online store.

The code cannot be used in conjunction with other discount codes.

Our Liability

We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased [and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us].

This does not include or limit in any way our liability:

For death or personal injury caused by our negligence; Under section 2(3) of the Consumer Protection Act 1987; For fraud or fraudulent misrepresentation; or For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability. We are not responsible for indirect losses which happen as a side effect of the main loss or damage [and which are not foreseeable by you and us], including but not limited to:

• loss of income or revenue
• loss of business
• loss of profits or contracts
• loss of anticipated savings
• loss of data
• loss of data, or
• waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise [, even if foreseeable];

Written Communication

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Notices

All notices given by you to us must be given to Jackson Distribution Ltd at info@brakeburn.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified e-mail address of the addressee.

• Transfer of rights and obligations
• The contract between you and us is binding on you and us and on our respective successors and assigns.
• You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events Out of Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

• Strikes, lock-outs or other industrial action.
• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
• Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
• Impossibility of the use of public or private telecommunications networks.
• The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14 above.

Provided that this clause 11.4 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of clause 11.1 or clause 11.2 or any other claims for direct financial loss that are not excluded by any of categories (a) to (g) inclusive of this clause 11.4.

Links

We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against thethird party seller. We will notify you whena third party is involved in a transaction, and we may discloseyour customer information related to that transaction to the third party seller.

Severability
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Law and Jurisdiction
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection withsuch Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.


Entire Agreement
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.


OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

This page states the terms and conditions on which we supply all products listed on our website (www.brakeburn.co.uk) to you. Please read carefully before ordering any products from our site. You should understand all terms and condition prior to placing an order with. Once ordering any of our products, you agree to be bound by these terms and conditions.